Overview

*Experienced Call Centre Manager *

Work from anywhere

Opportunity to join a global company; seeking a dynamic character who is an expert at optimizing productivity within a diverse team of various cultures.

R1.4 million per annum

Spec:

  • Oversee 50+ reservations agents
  • Oversee operational activities of central reservations department
  • Hire and train new employees as well as oversee the quality assurance of all employees
  • Meet regularly with customers to ensure they are happy and expectations are being met
  • Take the lead with onboarding all new customers in the central reservations department

Requirements:

  • 5-10 years’ experience in hospitality call centre reservations
  • Be ready and set to operate a fully functioning remote office using fiber connectivity
  • Very PC literate and quick to learn on company CRM + various hotel reservation systems
  • Proven management skills
  • Able to work generally Mon-Fri 3pm to midnight (+few extra hours where needed)

To apply, send full CV + photo + references

HOSPITALITY PLACEMENTS

Integrity. Professionalism. Service.

Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted.

About

R1.4 million per annum