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Required for an international, luxury 5* hospitality group. Reporting to the Head of Revenue.
R35 000 + Competitive Benefits
MUST HAVE LUXURY LODGE EXPERIENCE
Proven track record as a Senior Reservations Manager with at least 8 years’ experience
Experience in handling a diverse team within the luxury travel environment
Experience with Protel PMS, Nightsbridge and SynXis CRS
Relevant hospitality/tourism qualification
Optimise rooms revenue opportunities for Southern and East African hotels and lodges.
The effective and efficient running of the South Africa Reservations office.
Responsible for keeping property General Managers, Head of Revenue and Group Sales & Marketing Director informed and updated on all relevant issues, and produce reports
Oversee and attend reservations team site visits to gain property knowledge
Manage and coordinate all Tour Operator and Agent allocations and releases and ensure these are done in accordance with the T&CS set out for each contract
Produce weekly forecast for a month to communicate guest occupancy to properties
Assist Head of Revenue and Group Reservations Manager with reporting, rate loading and rate administration within PMS system and connected online inventory systems
Manage reservations staff in terms of training, rostering and performance
Send CV + photo + references to apply
Integrity. Professionalism. Service.
Please note that due to high application volumes, we regret that only shortlisted applicants will be contacted.